emilyveinglory (![[info]](http://p-stat.livejournal.com/img/userinfo.gif){kind=small} emilyveinglory) wrote,@ 2007-02-14 10:11:00 |
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WriterSpace, please make a 'no call' list
We all make promo mistakes. I sure have, many of you probably remember that. No one is perfect. But when you are actually alerted to a problem it behooves you to take action. I get that people make mistakes, but I don't get why you would keep making them once complaints arrive. I have unsubcribed myself from several WriterSpace newsletters. Or possibly from the same one several times, it never occured to me to check. They keep on coming and each one starts:
"This newsletter is never unsolicited. You are receiving this email because you have visited our site and entered your email to request information on Writerspace Authors. Unsubscribe instructions can be found at the bottom of this newsletter. "
...which drives me totally crazy because I solicite email newsletters much in the same well a fleeing gazelle solicits lions. I even went to the site to discover with some amazement that is is a fee-charging service. So either each author advertised decided to add me to the maling list without asking--or the WriterSpace staff did so and took my multiple 'remove' request simply as a helpful indication that my email was functioning well and the spam was indeed getting through.
Just to be extra clear I sent an email to the site directly, specifically to Cissy Hartley, twice, asking to be put on a 'do not mail' list--something a fee-charging company must sure have to protect the reputation of its service and authors? I already have a negative emotional response just to the sight of the names of their frequently mentioned authors like Angela Knight and Susan Squires. So this is it, I think my fifth unsubscribe attempt and second email complaint. Any future WriterSpace newsletters get reported as spam directly to any abuse service I can find and any author mentioned within.
Edited to add: It seems my first email to Cissy didn't get through. The second one got an immediate response and an assurance that I will receive no more mailings. So if anyone else is having a similar problem I suggest letting Cissy know about it. Perhaps there is a fault with their unsubscribe function (although how I got subscribed in the first place remains, what I will charitably call, a mystery).
We all make promo mistakes. I sure have, many of you probably remember that. No one is perfect. But when you are actually alerted to a problem it behooves you to take action. I get that people make mistakes, but I don't get why you would keep making them once complaints arrive. I have unsubcribed myself from several WriterSpace newsletters. Or possibly from the same one several times, it never occured to me to check. They keep on coming and each one starts:
"This newsletter is never unsolicited. You are receiving this email because you have visited our site and entered your email to request information on Writerspace Authors. Unsubscribe instructions can be found at the bottom of this newsletter. "
...which drives me totally crazy because I solicite email newsletters much in the same well a fleeing gazelle solicits lions. I even went to the site to discover with some amazement that is is a fee-charging service. So either each author advertised decided to add me to the maling list without asking--or the WriterSpace staff did so and took my multiple 'remove' request simply as a helpful indication that my email was functioning well and the spam was indeed getting through.
Just to be extra clear I sent an email to the site directly, specifically to Cissy Hartley, twice, asking to be put on a 'do not mail' list--something a fee-charging company must sure have to protect the reputation of its service and authors? I already have a negative emotional response just to the sight of the names of their frequently mentioned authors like Angela Knight and Susan Squires. So this is it, I think my fifth unsubscribe attempt and second email complaint. Any future WriterSpace newsletters get reported as spam directly to any abuse service I can find and any author mentioned within.
Edited to add: It seems my first email to Cissy didn't get through. The second one got an immediate response and an assurance that I will receive no more mailings. So if anyone else is having a similar problem I suggest letting Cissy know about it. Perhaps there is a fault with their unsubscribe function (although how I got subscribed in the first place remains, what I will charitably call, a mystery).
